Privacy Notice

T&H Holdings Limited Privacy Notice 

Our contact details: 

Phone number: +44 1772501111, 

Address: 27 Old Gloucester St, London WC1N 3AF, United Kingdom.

Email: support@tandhconsult.com or info@tandhconsult.com 

Website: https://tandhconsult.uk/

Our Data Protection Officer is Hanna Adynets. You can contact her through email at support@tandhconsult.com 

What type of information do we have: 

We collect personal information that you provide to us such as the following: 

  • Name
  • Email address 
  • Telephone number(s)
  • Cookies

We also may collect information about your use of our website and how you interact with us through the platform. This includes non-personal data such as IP addresses.

How do we get the information and why do we have it: 

We collect information that you provide to us when you register on our website, express an interest in obtaining information about us or our services, or otherwise when you contact us. The information we collect includes the following:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have made a complaint or enquiry to us.
  • You have made an information request to us.
  • You wish to attend, or have attended, an event.
  • You subscribe to our e-newsletter.
  • You have applied for a job or secondment with us.
  • You are representing your organisation.

Visitors to our website: 

Analytics

When you visit www.tandhconsult.uk, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not directly identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. We use the information to report on visitor numbers, and to make improvements to our service.

This information is collected only if visitors opt in. The information collected is classed as personal data because Google assigns a unique identifier to each visitor. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

We have measures to protect the information collected, which include: limiting the amount of data collected (including not collecting full IP addresses), setting a retention schedule, restricting access to our Google Analytics data, and regularly reviewing our use of analytics.

We keep analytics data for 14 months from a visitor’s last visit.

Cookies

We use a cookies tool on our website to gain consent for the optional cookies we use.

Cookies that are necessary for functionality, security and accessibility are set and are not deleted by the tool.

Purpose and lawful basis for processing

The purpose for implementing the above is to maintain and monitor the performance of our website and to constantly look to improve the site and the services it offers to our users. The lawful basis we rely on to process your personal data is either Article 6(1)(a) of the UK GDPR, for example when we require your consent for the optional cookies we use, or Article 6(1)(f) which allows us to process personal data when it’s necessary for our legitimate interests. For example in order to maintain the integrity of our IT systems and the continuity of our business.

What do we do with the information we have: 

We process your personal information in order to provide, improve and administer our services, communicate with you, for security and fraud prevention purposes, and comply with legal obligations. We may also process your personal information for other purposes with your consent.

We process your personal information depending on how you interact with our services including: 

  • To provide you with the requested service. 
  • To respond to your enquiry and solve any potential issue you might have with the requested service.
  • We collect your data to send you details about our products and services, changes to our terms and policies, and other information.
  • To manage your payments made through the website 
  • To save or protect an individual’s vital interest, such as to prevent any harm 

How do we store your information: 

T&H Holdings Limited takes the protection of personal data seriously and has implemented generally accepted standards of technology and operational security to protect your personal data from loss, misuse, alteration, or destruction. Only authorised T&H Holdings Limited personnel and third-party service providers are provided access to your personal data; these employees and service providers must treat this information as confidential. Despite these precautions, however, T&H Holdings Limited cannot guarantee that unauthorized persons will not obtain access to your personal data.

We will retain personal data as necessary for the duration of the relevant business relationship, and may also retain it longer than that period of time if we need to keep it to protect ourselves against legal claims, use it for analysis or historical record-keeping, or comply with our information management policies and schedules. If you request that we delete your personal data, T&H Holdings Limited will make reasonable attempts to delete all instances of the information in their entirety. For requests for access, corrections, or deletion, please refer to the “Your data protection rights” section of this Privacy Notice.

Your data protection rights:

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information. 
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances. 
  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.Please contact us at info@tandhconsult.com, +44 1772501111  if you wish to make a request.


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